27 STARBUCK’S EMPLOYEES HOW WAS YOUR IMPLICIT BIAS TRAINING

1. Pointedly…

Gentleman walks up to our door. Reads the sign about the training day. Peeks in. Knocks and jiggles the door. Walks to the other side of the store. Knocks and jiggles on other door. Manager waves him off and points at sign

Man walks three feet away. CALLS THE STORE. We pick up and tell him we’re closed for bias training. He comes back, peers in. Pointedly checks watch and the hours sign. Jiggles door.

Rinse and repeat x50 angry customers who can’t read

(source)


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